Defending Against OMVIC Discipline Proceedings: Accusations of Regulatory Compliance Failure and Ethics Violations | Legacy Legal Services


Last Updated: August 23 2026

Question:How can a dealership or salesperson respond to an OMVIC Notice of Complaint in Ontario and challenge potential Code of Ethics breaches?

Answer:Legacy Legal Services supports legal professionals and automotive businesses with advocacy in OMVIC discipline matters by reviewing the Notice of Complaint, mapping the alleged Code of Ethics sections to the facts, preparing submissions, and guiding next steps to protect procedural fairness and pursue a favourable outcome in Ontario.  If you have received a complaint or faced possible fines up to $25,000 or required education courses, call (226) 246-3825 for a prompt assessment of your options and a clear action plan.

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Advocacy Within OMVIC Discipline Against Dealerships or Salespeople

Defending Against OMVIC Discipline Proceedings: Accusations of Regulatory Compliance Failure and Ethics Violations The Ontario Motor Vehicle Industry Council (OMVIC) holds a significant role in regulating the conduct of registered businesses and persons within the automotive sector.  The disciplinary powers of OMVIC aim to uphold professional ethics and to maintain market integrity.  It is crucial for those within the automotive industry to comprehend the scope of OMVIC disciplinary powers to effectively navigate the potential challenges within disciplinary proceedings and to uphold appropriate compliance with the required automotive sector standards.

Note: Please contact Legacy Legal Services by phone at: (226) 246-3825 to discuss any specific questions that you may have.

The discipline proceedings of OMVIC intend to address questions of whether a dealership business or an individual salesperson failed to adhere to the applicable Code of Ethics.  Upon reasonable grounds by the Registrar that a breach of the Code of Ethics has occured, a Notice of Complaint may be served upon a dealership business or individual salesperson.  The Notice of Complaint will contain the particulars of the section of the Code of Ethics allegedly breached including how so.  A dealership business or individual salesperson founded as having violated the Code of Ethics may be subjected to consequences such as:

  • The rehabilitiative requirement to partake in, and pay for, certain educational courses; and;
  • The punitive imposition of fines up to twenty-five thousand ($25,000.00) dollars.
Conclusion

Understanding the disciplinary powers of OMVIC helps to ensure informed decision-making when a dealership business or individual salesperson is the subject of a disciplinary proceeding.  Upholding the standards set by OMVIC ensures market integrity and ethical practices.  Effective navigation of potential disciplinary proceedings, with professional advocacy, remains vital in safeguarding rights, ensuring procedural fairness, and securing favourable outcomes for those businesses as well as individuals engaged within the automotive trade sector.

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